This updated training is designed to keep you ahead of the curve, offering a comprehensive understanding of advanced technologies such as Super Cruise®1 and Electric Vehicles. It will better equip you to handle emergencies involving these technologies and provide you with an understanding of what to expect when OnStar calls. The new four-part series lets you complete each module at your own pace, so you don't need to commit to a full hour in one sitting. Plus, if you're seeking continuing education credit that's convenient and can be completed on duty, this training qualifies for one hour of credit with both the Association of Public Safety Communications Officials (APCO) and the International Academies of Emergency Dispatch (IAED) — all at no cost to your agency!
Here’s a quick look at each module:
Learn about OnStar’s history, how it works and recent technological advancements. You’ll also learn the role of the OnStar Advisor and how their training and resources can support your agency during an emergency incident.
Explore Automatic Crash Response2, Crisis Assist3, the Emergency SOS button, Guardian app4, Super Cruise1 and Electric Vehicle (EV) emergencies, and how OnStar aids in emergency response.
Review the process for Stolen Vehicle Assistance,5 including Remote Ignition Block and Stolen Vehicle Slowdown technologies as well as how these technologies can help law enforcement apprehend suspects in a safer manner.
The final module highlights additional OnStar resources for public safety, along with an assessment that reviews all topics covered in the first three modules. After successfully completing the final assessment, you will earn a certificate that recognizes your commitment and dedication to ongoing learning and professional growth in public safety.
Don’t miss out on this opportunity to boost your knowledge and skills—and be sure to share it with your coworkers and other public safety colleagues!
- Always pay attention while driving and when using Super Cruise. Do not use a handheld device. Requires active Super Cruise plan or trial. Terms apply. Visit chevrolet.com/electric/super-cruise for compatible roads and full details.
- OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. See onstar.com for details and limitations.
- Emergency Services, Crisis Assist, OnStar Safety Alerts: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for coverage map, details and limitations.
- U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).
- Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations.
